Delete your VIBEST account
If you want to delete your VIBEST account and all the personal data linked to it, you can do it directly from the app or by sending a request by email.
Method 1 — Delete from the app (recommended)
- Open the VIBEST app on your device
- Tap the gear icon in the top right to open Settings
- Scroll to the bottom and tap Delete account
- Enter your account password to confirm
- Tap Delete permanently
Method 2 — Request by email
If you cannot access the app, write to support@vibestapp.com from the email address linked to your VIBEST account. Use the subject: "Account deletion request".
You will receive a confirmation within 72 hours and the deletion will be completed within 30 days under the GDPR (Art. 17 — Right to erasure).
Which data is deleted
Deleting your account permanently removes the following data:
- Profile: email, username, first name, last name, date of birth, profession, city, biography, profile photo, cover photo, verification level
- Approximate location: coordinates (latitude/longitude) computed from the city you declared in your profile. VIBEST does not use the device GPS
- Published content: Vibe Posts (photos, videos, audio), Day Vibes, Seeking/Offering listings, items for sale in the Shop
- Interactions: likes, comments, follows, saves
- Messages: 1-to-1 and group chats (messages are removed for recipients too)
- Team Vibe: participations and feedback received
- Identifiers: user ID, push notification token
- Diagnostics: Sentry data linked to your user ID
Which data is kept (and for how long)
For legal obligations or community safety, some data may be kept after the account is deleted:
- Moderation audit log: kept for 12 months (reports sent or received, blocks, admin removals) for safety and abuse prevention
- System backups: data may persist in automatic backups for up to 30 days after deletion, before rotation
- Audio documents (copyright paper trail): audio ownership declarations linked to posts published before deletion, kept for 10 years for legal protection (SIAE / DMCA)
- Transactional communications: system email logs (sign-up, password recovery) kept for 24 months for security purposes
Delete single items without closing the account
If you only want to remove some content or specific data without deleting the whole account, you can do it directly from the app:
- Vibe Posts (photos, videos, audio): open the post → tap the kebab menu (•••) → Delete
- Day Vibe: open your Day Vibe → tap the kebab (•••) → Delete
- Seeking/Offering listings / Team Vibe: Listings tab → tap the kebab (•••) on the listing → Delete
- Shop items: Shop tab → open the item → kebab (•••) → Delete
- Comments: long-press the comment → Delete
- Chat messages: long-press the message → Delete for everyone
- Profile photo / cover / biography: Profile → Edit profile
- Location: open your Profile → Edit profile → change the city. VIBEST does not use the device GPS: the location is computed only from the city you declare
- Push notification token: Settings → Notifications → turn off
- 2FA / connected devices: Settings → Account security
All these actions permanently remove the data from VIBEST servers within seconds (at most 30 days, with the rotation of automatic backups).
If you cannot find how to delete a specific item, write to support@vibestapp.com from the email address linked to your VIBEST account, stating precisely what you want removed.
Need help?
For any question about account deletion or the management of your data, contact us at support@vibestapp.com.